Inside Sales Rep in Radford, Virginia at Thomson Industries, Inc

Date Posted: 9/16/2019

Job Snapshot

Job Description

Associate will perform a variety of duties that support the sales and marketing processes. This position focuses on the qualification of leads from multiple sources as well as securing new business orders from a portion of these leads.  This position requires the ability to communicate effectively with both internal and external customers and to follow company policies and procedures.  Position could provide career path to other sales or customer service functions. 

This role will be joining the Thomson team.  Thomson is part of Altra (AIMC). 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Along with those identified below, other duties may be assigned. 

  • Qualification of Thomson sales leads from multiple sales leads with documentation in CRM (Customer Relations Management System).  ISR will call lead source to qualify lead data and address immediate needs.
  • Management of Marketing Qualified Leads that meet specific criteria with the objective of securing customer order.
  • Selection of proper sales channel for winning new orders (direct or specific distributor partner) through close cooperation with outside sales team.    
  • Work in conjunction with internal teams to ensure that commitments made to gain new orders are met.
  • Promptly address customer issues or complaints with the assistance and input of other internal associates.
  • Support vertical market and business unit growth initiatives as identified.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

 

The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ""Altra Company."" Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ""EEO is the Law"" poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process will have the opportunity to request accommodation during the application process.

Job Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to lead by example, setting high standards for effective communications both internally and externally.
  • Basic computer skills including Microsoft Office Products (Excel, Word, Power Point & Outlook).  Previous experience with an ERP and CRM system preferred.
  • Demonstrated ability to learn quickly with a willingness to obtain functional knowledge and understanding of company products, policies and procedures.
  • Excellent oral & written communication skills.
  • Superior telephone etiquette.
  • Ability to understand and respond to customers in a dynamic, fast-paced environment.
  • Demonstrated ability to work independently and in a team environment to improve the service levels to customers.
  • Strong organizational skills, ability to compile and present data.
  • Ability to work well in stressful environments and to remain calm and positive in adverse situations. 
  • Ability to sequence task with frequent interruptions.
  • Ability to prioritize tasks while meeting deadlines for completion through effective time management.
  • Ability to promote positive customer relations and quickly build rapport with customer contact via phone.

EDUCATION and/or EXPERIENCE:

  • 5 years Inside Sales and/or Customer Service related experience.
  • Minimum 2 year degree in related field.

 

EEO Statement: The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ""Altra Company."" Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ""EEO is the Law"" poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you have a disability and need assistance accessing or using this website to apply for a position, you can request assistance by sending an email to assistance@altramotion.com.

 

 

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