Sales Application Engineer in Radford, VA, Blacksburg, VA, Roanoke, VA at Kollmorgen

Date Posted: 9/8/2022

Job Snapshot

Job Description

As part of the North America sales support team, Sales Application Engineers provide technical assistance in the integration of Kollmorgen products into customer applications.  Sales Application Engineers also support the sales staff in determining optimal application of company product based on customer requirements as well as prepare and present demonstrations of company products to prospective customers.  The opportunity to prepare and provide training and follow-up technical support for customers and distributors as well to provide management of pre-sales projects with critical customers are opportunities that arise regularly.

Essential Duties and Responsibilities

  • Provide pre-sale technical and applications support to both internal and external customers in the form of sizing and selection of motors, drives, controls, actuators, etc.
  • Responsible for product selection assistance to customer and customer liaison of assigned products for designated territories and accounts.
  • Interprets customer needs and aids the customer in defining technical and commercial requirements
  • Responds with product proposal including technical description and pricing
  • Assists customers and distributors with product identification and assists with progression of obsolete or competitive product to current product offering
  • Provides technical drawings or product specifications when needed
  • Works with field sales to manage assigned accounts for product direction, profitability, growth, and achieving sales objectives
  • Coordinates activities (training, visits) in territory or customer set in partnership with Field Sales, Product Management and Operations as appropriate
  • Professional communications via telephone, e-mail, letters and in person
  • Processes and documents special pricing requests and engineering requests and follows up to make sure requests are completed and presented to customers
  • Uses computer-based tools extensively to drive to “paperless” organization
  • Assists in developing standard policies and procedures to support continuous improvement initiatives and metrics
  • Business travel as required

Job Requirements

Critical Competencies

  • Strong technical knowledge with the ability to learn and understand product features and function
  • Strong customer service skills including the ability to probe deeper to fully understand what the customer is needing
  • Ability to work cross-functionally to meet customer needs
  • Strong attention to detail and ability to manage to a schedule

Education and Experience Requirements

  • Bachelor’s Degree in Engineering (Electrical, Mechanical or comparable field of study) or Associates Degree in Engineering or Technical field plus 4 years of applicable experience required
  • Customer interface or application engineering experience preferred

Physical Demand and Work Environment:          

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to stand, walk, and sit.  The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 40 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

EEO Statement: The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ""Altra Company."" Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ""EEO is the Law"" poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you have a disability and need assistance accessing or using this website to apply for a position, you can request assistance by sending an email to assistance@altramotion.com. 

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